About Us

Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us.

Brand Pillars

We have the philosophy that if we all live by these pillars, and own them, then they become real in practice.

We turn each stone willfully and with wonder.

We are resourceful, adaptable and industrious. Find a way, then find a better way.

Ace is for everyone.

Work is a beautiful thing when done beautifully.

Things are better when we do them together.

Ace Perks

As part of our fiercely inspired pack of people-hard-workers, you’re privy to some pretty sweet perks. Like discounts on rooms, dining at our restaurants, cafes, and bars and our amazing merch. Spa treatments, too.


Our employees health and wellness are important to us. We offer health insurance, paid time off, volunteer time off, company retirement savings, employee assistance programs and pre-tax spending accounts to eligible employees.*

(*Please note that said benefits will vary due to location, region, and employment status).

Click a card below to view open positions in your city.

(All resumes are received confidentially)

Atelier Ace is an in-house, full-service creative agency with offices in Los Angeles and New York City.

A hand–selected team of designers, writers, architects, web developers, creatives, marketing and new media innovators, Atelier Ace expresses its culture through brands including Ace Hotel, Sister City, Maison de la Luz and collaborations with cultural, fashion, artistic, musical and technological individuals kindred in spirit. We create inspiring, cohesive, interactive and meaningful experiences for people. We follow the paths we design.

Notice to Applicants:

We recently became aware that unknown and unauthorized individuals have been posing as recruiters from our team; in some cases impersonating former or current Ace Hotel employees. Please know our recruiters will never ask you for sensitive information (e.g., government ID number, banking information, etc.) during the recruitment process. Communications relating to employment opportunities will come from an email ending in or Carefully check that any correspondence regarding hiring comes directly from one of these two domains prior to responding. If you have any questions or would like to confirm that a message you received is legitimate, please reach out to

DEI Stance:

Ace Hotel is a collection of individuals. We celebrate the singular power of one person and the collective power of people coming together. Our aim is to create a work environment that reflects this — one that is equitable, intersectional and strengthened by our individualities. We strive to be a space where employees are acknowledged, their talents cultivated and their perspectives incorporated to build a better whole. Ace Hotel has a Diversity, Equity & Inclusion Board that exists to ensure we continually evolve to reach these goals alongside our industry and our community. This is our responsibility to our team members, our guests and our partners.

Transparency in Coverage:

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs).

United Health Care | Kaiser | Humana | Anthem