The Show Must Go On, But Safely
If you or someone in your household isn’t feeling great, best rest up rather than risk it. Masks are encouraged but not required. Please check the individual show page to ensure that a stricter policy is not in place for your upcoming performance.
Backpacks, luggage or oversized purses and totes are NOT allowed. Bags do not have to be clear but cannot be larger than 12 inches x 12 inches in size.
- Prohibited items are items that challenge public safety.
- No outside food or beverages are allowed (including alcohol or drugs).
- No weapons or firearms are allowed including:
- NO pocket knives
- NO pepper spray
- NO large chains
- NO spiked jewelry
- NO markers, stickers or spray paint.
- No laptops or iPads are allowed.
- No signs of any size are allowed.
*Please Note – Prohibited items are subject to change per artist request)
Guests 5 years and older are welcome, unless otherwise specified. Everyone needs a ticket for admittance.
Food + Beverage
Those 21+ with valid ID can purchase from a selection of beer, wine and mixed beverages. Water, soda and snacks are also available to purchase. We do not accept cash.
Professional cameras (cameras with removable lenses) are NOT allowed.
Non-professional cameras are allowed unless the artist has a no recording policy.
Please email us at email@example.com for any questions regarding Theatre accessibility, or to coordinate with the Box Office regarding a service animal.
There is a designated smoking section in the front of the Theatre.
Ins + Outs
There is no re-entry allowed.
The Theatre at Ace Hotel is a cashless venue. We do not accept cash. We accept Visa, Mastercard + Amex.
Surrounding Lots: There are more than 1,200 parking spaces all within a few blocks of the Theatre at varied costs. These lots are unaffiliated with Ace Hotel DTLA + The Theatre at Ace Hotel.
Nearest Metro Station: 7th St/Metro Center. 660 S. Figueroa St. LA 90017.
Earplugs are available upon request in the Box Office.
We do not have a coat check on site.